Help or supervision (usually unpaid) that is provided to persons with one or more disabilities by family, friends or neighbours (may or may not be living with them in a household).
Help provided to persons with one or more disability by organizations, or individuals representing organizations (whether profit-making or non-profit-making, government or private), or by other persons (excluding family, friends or neighbours as described in informal help) who provide assistance on a regular, paid basis and who are not associated with any organization.... formal assistance