Visiting Service / Visitor Programme: From 1 Different Sources
Through volunteers or community workers, a service providing companionship and support for older people who may be lonely and isolated.
Support service provided in conjunction with medical or hospital care. Such services include laboratory, radiology, physical therapy and inhalation therapy, among others.... ancillary service
A network of health units providing essential health care to a population. Basic health services include communicable disease control, environmental sanitation, maintenance of records for statistical purposes, health education of the public, public health nursing and medical care.... basic health service
A documented arrangement of integrated care, based on the analysed needs of a specific group of people, from intake to supply of care and services, as well as the intended outcomes, and including a description of the way the arrangement should be applied in order to match the needs of individual persons.... care programme
Help with chores, such as home repairs, gardening and heavy house cleaning.... chore service
A scheme utilizing volunteers to visit, spend time with and become friends with an older person in his/her place of residence.... community visitor scheme
The blend of health and social services provided to an individual or family in his/her place of residence for the purpose of promoting, maintaining or restoring health or minimizing the effects of illness and disability. These services are usually designed to help older people remain independent and in their own homes. They can include senior centres, transportation, delivered meals or congregate meals sites, visiting nurses or home health aides, adult day care and homemaker services.... community-based care / community-based services / programmes
Delivery of meals and socialization activities to older adults in a designated location.... congregate meals programme
Service provided in response to the perceived individual need for immediate treatment or care.... emergency service
Method of billing for health services under which a medical practitioner or other practitioner charges separately for each patient encounter or service rendered. Under a fee-for-service payment system, expenditures increase if the fees themselves increase, if more units of service are provided, or if more expensive services are substituted for less expensive ones. This system contrasts with salary, per capita, or other prepayment systems, where the payment to the medical practitioner is not changed according to the number of services actually used.... fee for service (ffs)
An organized series of activities directed towards the attainment of defined health objectives and targets.... health programme
Service performed by health care professionals, or by others under their direction, for the purpose of promoting, maintaining or restoring health.... health service
A geographic area designated on the basis of such factors as geography, political boundaries, population and health resources, for the effective planning and development of health services.... health service area
An o?cial, responsible to the United Kingdom’s parliament, appointed to protect the interests of National Health Service patients in matters concerning the administration of the health service and the delivery of health care (excluding clinical judgements). Known colloquially as the health ombudsman, the Commissioner presents regular reports on the complaints dealt with.... health service commissioner
The administrative machinery for planning, delivering and monitoring health care provided by health professionals and their supporting sta?. This may range from running a small primary-care centre to organising a large hospital or being responsible for meeting the health needs of a region or a nation. Whether the overall structure for proving care is state-funded, insurance-based, private-practice or a mixture of these, health-service management is essential in an era of rapidly evolving and expensive scienti?c medicine. Health-service managers are administrators with special training and skills in managing health care; sometimes they are doctors, nurses or other health professionals, but many have been trained in management in commercial, civil service or industrial environments.... health-service management
See “community-based care”.... home and community-based services; home and community care programme
A home help service for meal preparation, shopping, light housekeeping, money management, personal hygiene and grooming, and laundry.... homemaker service
A service provided in the home by a home health agency or a residential services agency. It may be provided by personal care attendants or home health aides hired privately and informally, or through staff agencies or registries.... in home health service
See “care plan”.... individual programme plan
A designated site or contact for locating needed services or care for older adults.... information and referral service
A service delivery model that consists of a comprehensive range of services meeting the aged and health care needs of a community. Multipurpose centres could bring together existing health services and develop additional services from a single base.... multipurpose service
The United Kingdom’s National Health Service was created by Act of Parliament and inaugurated on 5 July 1948. Its original aim was to provide a comprehensive system of health care to everyone, free at the point of delivery. Scotland had its own, similar legislation, as did Northern Ireland. The service is funded by National Insurance contributions and from general taxation, with a small amount from patient charges. The structure, functioning and ?nancing of the NHS have been – and still are – undergoing substantial changes.... national health service (nhs)
A service that enables a caregiver night rest (e.g. where night disturbances of the older person receiving care are frequent).... night-sitting service
A set of strategies to address an individual’s pain management requirements and supportive of the individual’s pain control.... pain management programme
An organized aggregate of activities directed towards the attainment of defined objectives and targets which are progressively more specific than the goals to which they contribute. See “health programme”; “care programme”.... programme
The process of making resources available to attain the objectives of programmes. Programme budgeting differs from ordinary budgeting in that the emphasis is on the results to be achieved rather than on unconnected budgetary items. The objectives and targets of the programme are defined clearly and, in order to attain them, the resources required are grouped together, those who will receive them specified, and their sources determined.... programme budgeting
The systematic assessment of the relevance, adequacy, progress, efficiency, effectiveness and impact of a programme.... programme evaluation / review
A system of management which involves the integration of planning, resourcing and evaluation processes to achieve stated outcomes.... programme management
QAPI establishes strategies for promoting high quality health care. First, each organization must meet certain required levels of performance when providing specific health care and related services. Second, organizations must conduct performance improvement projects that are outcome-oriented and that achieve demonstrable and sustained improvement in care and services. It is expected that an organization will continuously monitor its own performance on a variety of dimensions of care and services, identify its own areas for potential improvement, carry out individual projects to undertake system interventions to improve care, and monitor the effectiveness of those interventions.... quality assessment and performance improvement programme (qapi)
A service designed to improve function and/or prevent deterioration of functioning. Such services may include physical therapy, occupational therapy, and/or speech therapy. They may be provided at home, in a hospital or in a long-term care facility.... rehabilitation service
A result of a provider’s actions aimed at meeting the needs of a consumer.... service
See “care package”.... service package
See “care plan”.... service plan
A service which involves a worker or volunteer going into an older person’s home to provide care whilst the carer takes a break for up to six hours.... sitting service
Assistance with the activities of daily life (personal care, domestic maintenance, self-direction) delivered by a personal care helper, home helper or social worker and aimed at supporting older people who experience disabilities in functioning.... social care service
See “assisted living facility”.... supported residential service
A system operated to transfer a patient or client to or from a health care facility and place of residence.... transportation service
A type of social care service supported through public funding. Eligibility criteria vary from universal coverage to specialized requirements. See “social care service”.... welfare service
a two-year programme of postgraduate medical training, introduced as part of the Modernizing Medical Careers initiative in 2005. Foundation year 1 replaced the old preregistration house officer year, and foundation year 2 replaced the first year of senior house officer training. See also Doctor.... foundation programme
an administrator with special training and skills in management who is concerned with the planning and provision of health services and with managing performance. Some managers enter the profession via the NHS Graduate Management Training Scheme; for others the basic training is in disciplines other than health; however, doctors, nurses, and others may fill such posts, sometimes combining them with professional appointments. See also National Health Service.... health service manager
balancing the health and health-care needs of a community, assessed by such indices as mortality, morbidity, and disability, with the resources available to meet these needs in terms of human resources (including ensuring the numbers in training grades meet future requirements) and technical resources, such as hospitals (capital planning), equipment, and medicines. See also clinical audit.... health service planning
a trained nurse with specialist qualifications in *health promotion and public health. The role of the health visitor takes place within the primary health-care team and focuses on families with children under five years old, but can be extended to other targeted groups in the population (e.g. the elderly) to meet health needs in the wider community. Health visitors seek to educate, in particular by drawing attention to unmet needs in terms of health and social care.... health visitor
(NCAS) see Practitioner Performance Advice.... national clinical assessment service
(NSFs) formerly, national standards of care published for a variety of conditions and patient groups (the first were for coronary heart disease and mental health). NSFs were ten-year programmes designed to improve, and reduce variations in, the quality of care by defining long-term strategies for delivery of the standards and by setting specific goals. The NSFs were dropped in the reform of the NHS after 2010 and subsequent establishment of *NHS England.... national service frameworks
an electronic referral system administered by *NHS Digital. Since 2015 it has been used by NHS England to support referrals from GPs to secondary care. Replacing the earlier choose and book system, it enables patients to choose which hospital they are referred to and then to book a convenient date and time for the appointment.... nhs e-referral service
(OHS) a scheme by which employers provide a mainly preventive health service for employees. Specially trained doctors and nurses advise management on hazardous situations at work. Advice is also given to management to ensure that people with ill health or disability are not prevented from taking up employment and on the potential for rehabilitating employees with prolonged or repeated sickness absence. Instruction may be given to the workforce on simple first aid procedures, and *health promotion programmes may be offered in relation to nutrition, physical activity, and stress. With the approval of the *Health and Safety Executive, the OHS may conduct routine tests on employees working with potentially hazardous substances, such as lead. See also coshh.... occupational health service
(in England) an official responsible to Parliament and appointed to protect the interests of patients in relation to administration of and provision of health care by the *National Health Service. He or she can investigate complaints about the NHS when they cannot be resolved locally. In Scotland, and in Wales, this role is undertaken by a Public Services Ombudsman.... parliamentary and health service ombudsman
(PALS) (in England) a confidential service provided by each NHS trust to support patients, their families, and carers by giving advice and information in response to questions and concerns about local NHS services. See also advocacy.... patient advice and liaison service
programmes of lay education in the UK that aim to provide training in cardiac resuscitation up to and including *defibrillation. Together with programmes to increase the availability of *automated external defibrillators in public places (e.g. shops and railway stations), they recognize that the best outcomes from cardiac resuscitation are obtained with early defibrillation and good bystander basic life support.... public access defibrillation programmes
(PHS) the oldest and one of the largest US federal health agencies. Founded in 1798 as a system of hospitals for sailors, the PHS is now the major health service operating division of the *Department of Health and Human Services and administers eleven agencies, including the *Food and Drug Administration, the National Institutes of Health, and the Substance Abuse and Mental Health Services Administration. The agency employs tens of thousands of people with a total annual budget well into the billions.... public health service
(in Britain) a service concerned with promotion of health and wellbeing in schoolchildren, including the early detection of health and social problems and their subsequent treatment and surveillance.... school health service
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